EVALUATE

How to evaluate a political texting platform.

We defined the category. Here is how to test it.

THE FRAMEWORK

The Evaluation Framework

Four pillars. Twelve criteria. Apply this to any vendor in the industry, including us.

Delivery Certainty
Delivery verification
Carrier-verified DLRs on every message
Gateway confirmations only
Delivery rate
97-99% verified delivery
94-97% reported (unverified)
Opt-out isolation
Fully isolated per organization
Shared across all clients
Cost Integrity
Pricing model
Public, flat-rate pricing ($0.015/SMS)
Sales calls required for quotes
Monthly fees
$0 monthly, $0 setup, $0 registration
$50-$2,900/mo + setup fees
Volume pricing
Same rate at 1K and 10M messages
Rates change based on volume tier
Speed + Availability
Time to first send
Same day to 48 hours
9-18 days (sales, setup, registration)
10DLC registration
1-2 days, often same day
7-14 days industry average
Election Day reliability
Zero downtime. Ever.
Shared infrastructure, peak congestion
Operational Trust
Support model
Direct line to campaign-aware team
Ticket queue, chatbot, or tier-1 scripts
Reporting transparency
Every delivery, rejection, and failure shown
Success metrics only, failures hidden
Relationship continuity
Your team knows your campaign by name
Different rep every interaction
DUE DILIGENCE

Questions to Ask Any Vendor

Before signing with any platform, ask these questions. The answers will tell you everything you need to know.

DELIVERY CERTAINTY

Can you show me carrier-level delivery receipts for my last campaign?

The Standard: Per-carrier DLRs on every single message. Not gateway confirmations. Actual device delivery.

DELIVERY CERTAINTY

Are my opt-outs isolated per organization, or shared across all your clients?

The Standard: Fully isolated opt-out pools. Your contacts are never affected by another client's campaign.

COST INTEGRITY

Does my per-message cost change at 5 million messages vs 50,000?

The Standard: Published volume pricing. No account-specific variance. No hidden surcharges at scale.

COST INTEGRITY

What fees exist beyond the per-message rate? Monthly, setup, 10DLC, Campaign Verify?

The Standard: Zero monthly fees. Zero setup fees. 10DLC registration covered. You pay for messages, not platform access.

SPEED + AVAILABILITY

What is your 10DLC registration turnaround, and can you show me recent timelines?

The Standard: 1-2 day standard turnaround, often same day. We handle the entire registration process.

SPEED + AVAILABILITY

Have you ever had downtime during an Election Day send window?

The Standard: Zero Election Day downtime. Ever. Direct-to-carrier infrastructure with no shared bottlenecks.

OPERATIONAL TRUST

If I call at 2 AM on Election Night, who picks up?

The Standard: A person who knows your campaign, your timeline, and your goals. Not a chatbot. Not a ticket system.

OPERATIONAL TRUST

Do your delivery reports include failures and carrier rejections, or only successes?

The Standard: Full transparency. Every delivery, every rejection, every failure. No inflated dashboards.

WHAT THE SWITCH LOOKS LIKE

From 14-day setup to same-day send.

“We send 15 million texts per month across 20 registrations. Our old platform took weeks per registration and shared opt-out lists across clients. We were losing reach to contacts who never opted out of our messages. Political Comms migrated all 20 registrations in 60 minutes. Full carrier approval by 5 PM the next day.”

Read the full story →

20
Registrations migrated
Submitted in 60 minutes, approved in under 30 hours
98%+
Delivery rate restored
Up from degraded rates on previous platform
Zero
Downtime during migration
Continued sending throughout the entire transition

The Standard

Four pillars. One framework. The criteria that separate infrastructure from marketing.

DELIVERY CERTAINTY

Every message verified at the carrier level.

Not "sent." Not "accepted." Actually reached the device, confirmed per carrier.

COST INTEGRITY

The price at 1,000 is the price at 10 million.

Public rates. No monthly fees. No account-specific variance. Predictable at any scale.

SPEED + AVAILABILITY

Live within 48 hours. Reliable under pressure.

Same-day launch capability. Zero Election Day downtime. No bottlenecks at peak.

OPERATIONAL TRUST

A partner who knows your campaign by name.

No ticket queue. No chatbot. Direct access to people who understand what you are building.

Apply the framework. Then decide.

Every feature included. $0.015 per SMS. Same-day setup. No contracts.

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